Untied Airlines Customer disservice | Complaints
  Success Stories

Although these are the ones we rarely hear about, there have been a number of cases indicating that a polite, well phrased letter to United can often achieve effective results. Sometimes, threats of legal action are required. 

From: Izzy (izzy@starstream.net)
Subject: Re: Hate United airlines? 
Newsgroups: alt.flame.airlines
Date: 2000-10-01 10:10:25 PST

Actually, Untied.com was very helpful in my problems with UAL. As a passenger, I had a simple 3 hour flight turn into a 28 hour ordeal. With the information garnered from UNTIED I was able to recoup most of my financial losses.

And as long as United continues to treat their customers the way they do, UNTIED has a place on the net regardless of who informs the public it exists.

Some other success stories are available:


Last modification Friday, 20-Jul-2007 14:42:54 PDT
Copyright © 2007 Jeremy Cooperstock. All Rights Reserved.